FAQ - XK03 keyboard
About connection
- Charge the keyboard fully.
- Delete the keyboard Bluetooth in your device's Bluetooth listing, restart and repairing. (Bluetooth connection steps: press and hold the Fn+Q/W/E for 3-5 seconds until the Bluetooth indicator light flashes rapidly, indicating that the keyboard has entered Bluetooth pairing mode).
- Attempt to connect the keyboard to another device via Bluetooth to see if it can work properly.
Press Fn+Q/Fn+W/Fn+E to switch Bluetooth channels.
About the keyboard buttons
- Directly press the Esc button to get a "`".
- Press Shift + Esc button to get a "~".
- Press the Fn + Esc button to open the home page.
- Press the Fn + Shift + Esc button to get the Esc function.
By resetting the keyboard Bluetooth and entering the pairing mode for the desired channel, you should be able to establish a connection.
Since the XK03 keyboard does not have a separate Del button, the XK03 keyboard does not support the Ctl+Alt+Del shortcuts.
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