FAQ - XK02 keyboard
About Touchpad
For iPhone users, you need to check if these three settings are turned on on your phone.
- Go to "Settings" > "Accessibility" > "Keyboard" and then turn the "Full Keyboard Access" on.
- Go to "Settings" > "Accessibility" > "Touch" and then turn the "AssistiveTouch" on.
- "Settings" > "Accessibility" > "PointerControl" to customize the pointer color or size
After operating these 3 settings, please press the FN + Space bar to turn on the touchpad.
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