FAQ — KM110-A

Connection Keyboard Issues Mouse Issues Charging Sleep Mode Function Keys Keyboard Keys

About Connection

Keyboard:
  • Turn off keyboard → press & hold ESC + 3 → turn on while holding → light flashes rapidly then stays solid → release buttons.
  • Select Bluetooth channel & connect. If Bluetooth name not found, toggle Bluetooth off/on.
Mouse:
  • Turn off mouse → press & hold scroll wheel button → turn on → release after 3 seconds.
  • Select Bluetooth channel & connect; toggle Bluetooth if name not found.
Notes:
  • If the keyboard doesn’t connect, restart Bluetooth or delete duplicate device names.
  • Channel button allows switching between paired devices.
  • Keyboard remembers last connected channel after power off/on.
  • OS Compatibility: macOS only. Not compatible with Linux, Windows, or Windows-on-Mac.
  • Devices before 2013 or macOS below 10.12 are not supported.

Keyboard Issues

  • Unsupported: Macs before 2013 or macOS below 10.12.
  • Ensure keyboard is fully charged.
  • Confirm correct channel (indicator flashes appropriately).
  • Delete Bluetooth record & restart device.
  • Re-pair following normal pairing procedure.
  • Try connecting to another device to check if issue persists.
  • If still unresolved, reset Bluetooth connection.
  • Charge keyboard fully (low battery affects performance).
  • Delete Bluetooth history & restart Mac.
  • Re-pair keyboard:
  • Enter pairing mode → search → select KM110-A Keyboard.
  • Try another device to confirm if issue is keyboard or system related.

Mouse Issues

  • Unsupported: Macs before 2013 or macOS below 10.12.
  • Ensure mouse is fully charged.
  • Confirm correct Bluetooth channel mode.
  • Smooth/glass surfaces may affect tracking—use a mouse pad.
  • Delete Bluetooth record & restart device.
  • Re-pair mouse.
  • Try another device to determine issue origin.
  • Restart computer & reconnect mouse.
  • Clean scroll wheel with alcohol cloth; use cool air to blow debris.
  • Charge mouse fully—low battery may affect scroll wheel.
  • Test with another device to isolate issue.

About Charging

  • Low battery: indicator flashes red until device shuts off.
  • Charge via Type-C to keyboard/mouse; USB-A to computer. Indicator stays red.
  • Full charge: approx. 3–4 hours → indicator turns green.
  • Low battery may cause lag—charge promptly.
  • If long uncharged, over-discharge may prevent power-on; charge 10 minutes or replug multiple times to activate protection IC.

Sleep Mode

  • No use for 60 minutes → sleep mode.
  • Press any key to wake within 3 seconds.

About Multimedia Function Keys

  • Direct key presses control multimedia functions.
  • F1–F12 require Fn + F-key.

About Keyboard Keys

  • Disable screenshot key (Cmd + 3): macOS → System Settings → Keyboard → Shortcuts → Screenshots → disable Command + 3.
  • Enable/Disable numeric keypad: Press the “Clear” key.