FAQ — Flexer Pro Ergonomic Chair
How to Adjust the Seat Height
- Rotate the adjustment handle located at the bottom of the seat to raise or lower the seat height.
- To lower the seat: operate the handle while sitting.
- To raise the seat: operate the handle while standing.
How to Adjust the Seat Cushion Depth
- The seat cushion adjustment lock is located in the groove under the left side of the seat.
- Firmly hold the release mechanism with four fingers.
- While maintaining pressure, slide the seat cushion forward or backward to your desired position.
- Release the mechanism to secure the cushion in place.
How to Adjust the Seat Tilt Angle
Activate Tilt Function:
- Rotate the handle to the Unlock (tilt backward) position to enable free tilting.
- Lean back slowly to your preferred angle.
- Rotate the handle to the Lock position to secure the tilt angle.
- Apply gentle backward pressure to release the tilt lock.
- Pull out the adjustment lever to readjust the angle.
How to Adjust Backrest Tilt Resistance
- Use the tension knob under the seat to adjust tilt resistance.
- Clockwise: increases resistance
- Counterclockwise: decreases resistance
How to Adjust the Armrests
Height Adjustment:
- Grip the height adjustment lever under the armrest and lift to your desired height.
- Grip the armrest and move it left or right to adjust the angle.
- The armrest angle cannot be locked—it remains freely adjustable.
How to Adjust the Lumbar Support
- The lumbar support uses a dual-zone independent design.
- Upper and lower zones can be adjusted separately for ideal support.
- Designed to fit users of varying heights.
- The lumbar support can be removed if it causes discomfort.
Support Center
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