How to re-pair the mouse with the USB dongle:

• Press and hold the middle scroll button along with the right click buttons simultaneously for 5 seconds until the indicator light starts flashing.
• Insert the 2.4G USB receiver into your device, and the mouse will establish a connection.

How to re-pair the keyboard with the USB dongle:

• Insert the USB receiver into your device.
• Turn on the keyboard and press the Esc and Q buttons simultaneously for 3 seconds to enter pairing mode.
• Quickly unplug and plug in the USB receiver.
• This will successfully re-pair the keyboard with the USB dongle.

1. Ensure that the keyboard and mouse are fully charged before proceeding with any troubleshooting steps.
2. Unplug and replug the USB dongle into a different USB port on your device.
3. Try connecting the keyboard and mouse to other devices to determine if the issue persists.

If the problem continues, please refer to the re-pairing steps mentioned earlier to re-pair the keyboard and mouse with the USB dongle.

1. Ensure that the keyboard is fully charged, as low battery levels can affect its performance.
2. Unplug and replug the USB receiver into a different USB port on your device.
3. Try connecting the keyboard to other devices to determine if the problem persists.
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1. Restart your computer and reconnect the mouse to your computer. Sometimes, a simple restart can resolve any temporary connection or software-related issues.
2. Try cleaning the scroll wheel to remove any debris or dust that may be affecting its functionality. You can do this by wiping the scroll wheel with a small amount of rubbing alcohol and using a hairdryer to blow out any foreign objects that may be lodged in the wheel.
3. Ensure that the mouse is fully charged, as a low battery level can impact its performance. Connect the mouse to a power source and allow it to charge completely.
4. If the issue persists, try connecting the mouse to other devices to determine if the problem is specific to your current computer. This will help determine if the mouse or the computer is causing the problem.
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