EK01 Advanced Ergonomic Split Keyboard Solution

Try unplugging the USB/disconnect the Bluetooth and re-inserting/reconnecting. If this doesn't resolve the issue, try plugging it into another USB port on your computer.

If this doesn't work, try using the keyboard on another computer, as it could be an issue with your computer system. If this hasn't resolved the issue, please contact our customer services team via support@protoarc.com, as it could be a defective mouse.

The backlight can not be keep on, this way is necessary to protect the keyboard battery.

About the keyboard backlight, the backlight will go out for 30s without operation, press any key to wake up.

If the keyboard and backlight have no operation for 30 minutes, the keyboard will go into deep sleep, you can press any key to wake it up, while the backlight needs to be turned on again.

The "Lock" button is to lock computer screen.

Before using the function keys, please press the FN+ESC keys to turn on the FN function.

And then you can press the F1-F12 keys to get the relevant functions.